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WALTR 2
File(s) doesn't work after the transfer.
Updated 1 week ago
1. Assign Head of Support on the ticket's case.
2. If the solution is temporary unavailable (approved from HoS) -> send a Follow-up letter to the customer (tell you have forwarded the issue to the dev-s, and they'll try to fix it in the future updates);
3. Close the ticket.