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iOS issues
Ask to Buy Not Working? Here’s How to Fix It
Apple’s Ask to Buy feature helps parents approve or deny purchases made by their children through Family Sharing. But sometimes, it stops working, and requests don’t show up.
Updated 1 week ago
If you are not receiving Ask to Buy requests on your iPhone, follow these steps to troubleshoot:
1. Make Sure Ask to Buy Is Enabled
Go to Settings > [Your Name] > Family Sharing > Ask to Buy and ensure it is turned on for the child’s account.
2. Check Your Apple ID
Ask to Buy requests only go to the Family Organizer. Ensure you are signed in with the correct Apple ID:
Go to Settings > [Your Name].
Check if you are signed in with the right Apple ID.
If not, sign out and sign back in with the correct Apple ID.
3. Verify Notifications Are Enabled
If you are missing Ask to Buy notifications, check your notification settings:
Go to Settings > Notifications > Screen Time.
Ensure notifications for Ask to Buy are turned on.
Restart your device and check again.
4. Restart Devices & Update iOS
Sometimes, a simple restart can fix Ask to Buy issues. Also, make sure your device is updated:
Restart both the organizer’s and child’s iPhones.
Go to Settings > General > Software Update and install any pending updates.
5. Remove & Re-Add the Child’s Account
If Ask to Buy is still not working, try removing and re-adding the child to Family Sharing:
Go to Settings > [Your Name] > Family Sharing.
Select the child’s name and tap Remove.
Restart your device and add the child back to Family Sharing.
6. What If You Want to Turn Off Ask to Buy?
If you no longer want to use Ask to Buy, you can disable it:
Go to Settings > [Your Name] > Family Sharing.
Select the child’s name.
Toggle Ask to Buy off.
7. Still Not Receiving Ask to Buy Requests?
If none of the above steps work, contact Apple Support for further assistance: Apple Support.
Common Related Issues
Ask to Buy notifications not received by organizer
iPhone Ask permission to download apps not working
Family Sharing notifications not showing up
Why am I not getting my child's app requests on iPhone?
By following these steps, you should be able to fix Ask to Buy issues and regain control over your child's purchases.