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iOS issues
Known issues/errors/troubleshooting
Updated 6 days ago
I started getting spam messages in my Calendar app. What should I do?
How to get rid of them -> nice and easy instruction :)
I dropped my IPhone 13 while charging. It got really hot over the next three hours. So I tried turning it off an on again. And its stuck in a booting loop.
Tips on how to set up an appointment with Apple Service.
Any way to mute the camera shutter sound on iPhone XR? Lowering the volume and switching it to silent has no effect.
iPhone XR shutter sound issue.
I have a problem with the video file (MOV) on iPhone 6 which I want to edit (needs MP4). I tried to convert it online but its too big and couldn't convert it.
Transcode MOV into MP4.
Do I have to sign up again with the app when I get a new iPhone or switch over to use the app on my iPad?
Sign up or not to sign up?
Does Sign in with Apple work on my Apple Watch / Apple TV / Mac?
Surely it does, see the details in the article.
How does Sign in with Apple offer two-factor authentication?
Learn about protection layers on Apple & non-Apple devices.
How does Sign in with Apple prove I’m not a bot?
Learn about Apple's anti-fraud system.
Q: How do I update the software on my iPhone?
How to keep your iPhone Up-to-Date steps
My iPad storage is full, how can I see what is tacking up all of the storage?
Storage check procedure.
How do I setup my iPhone after I just received it from the shop?
A guide to setting up your brand new iPhone.
Q: How can I find what iOS apps are using the most battery life?
Here's how to find apps with heavy battery usage and tips to help you improve iPhone battery life.
Can I add a second phone number to my iOS device?
Install Line2 if you need a second line on your device.
Q: What does “unlock” mean when I buy a new iPhone?
Jailbreak or not Jailbreak?
I am unable to activate my eSIM, what is going wrong?
Learn to fix issues you might face when using Dual SIM with iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, or later models.
How can I see how much data I have used on either of my SIMs?
Data usage check in a few steps.
How can I find the serial number of my iOS device?
Check out two easy ways to find the serial number of your iPhone/iPad.
I don’t have enough iCloud storage – how do I change that?
Use the instructions below to upgrade your plan from any device.
How can I adjust my Touch ID?
Touch ID settings instructions.
How do I backup my iPhone data with iCloud?
Learn how to make a one-time backup and set an automatic backup on your device.
I want to transfer data from my PC to my iPhone – how do I do that?
You can do that in just 3 steps. Follow along :)
What is Face ID and how can I use it?
Set up Face ID or add an alternate appearance.
How can I change my payment method on iOS/iPadOS device to make payments online?
iOS Payments in brief.
How can I stop iPhone screen rotation?
Lock the rotation of your iPhone easily.
What Does the Lock Symbol Mean on iPhone? (Padlock Icon & Find My iPhone Guide)
If you’ve noticed a lock symbol or padlock icon on your iPhone—whether in Safari, Find My iPhone, or on your status bar—you might be wondering what it means.
Why won't my earbuds / headphones connect to my iOS device?
Troubleshoot guide.
Why won't my iPhone screen rotate?
Quick fix tips.
How do I lock rotation on my iOS device?
Find out how to prevent the screen rotation on your device.
Q: What plugs come with the Apple World Travel Adapter Kit?
Travel Adapter Kit overview.
What is the Apple MFi Program?
Wondering what does that 'MFi' badge on your accessory mean? Take a look on the article below.
What power adapters are compatible with Apple World Travel Adapter Kit?
Apple World Travel Adapter Kit specifications.
What accessories are part of the Apple MFi Program?
List of MFi accessories included.
Is my iPhone charger / lightning cable covered under AppleCare warranty?
AppleCare in brief.
Q: Can I use a stylus with Apple iPhone?
Explanation on which stylus is better to use with iPhone.
Q: Where can I buy Apple iPhone accessories?
Where to buy Apple iPhone accessories.
Can I use iPod headphones on my iPhone?
Sure, check it out how.
How can I connect iPhone to iPod accessories?
You can use your accessories with multiple devices, check them out in our article.
Calendar/Contacts disappeared from iCloud - how to recover?
iCloud synchro advices.
The more photos I delete, the more space “system” takes up. Any way to solve this?
This problem causes a lot of confusion, but we will help you sort things out.
How to update iPhone without Wi-Fi?
Alternative way of iOS update.
How to Remove a Number from iMessage on iPhone (Step-by-Step Guide)
Set up your iMessage in a few steps.
Does the newest iPhone come with new earbuds / EarPods?
Find the answer and learn a bonus tip on using EarPods.
How do I move my data from Android to iPhone or iPad?
It only takes a few steps.
How can I listen to all of my Apple Music saved songs offline?
Offline music tips.
How do I change the default notification sound?
How-to customise your iPhone notification sounds.
Can I merge two Apple IDs?
The short answer is no.
What to do if iPhone keeps saying verifying update?
4 ways of solving the issue.
My iPhone stuck on Apple Logo, any way to fix this?
Check out the easiest fixes to the problem.
Can't move pictures from iPhone to Windows PC. How to fix this?
Easy way in 6 steps.
How do I turn off Family Sharing on my iPhone?
No more Family Sharing in 4 steps.
Ask to Buy Not Working? Here’s How to Fix It
Apple’s Ask to Buy feature helps parents approve or deny purchases made by their children through Family Sharing. But sometimes, it stops working, and requests don’t show up.
My new iPhone SE is getting really hot during normal use! Is it OK?
How to cool down your new iPhone model?
How to change file name and extension on Mac?
Quick way of changing file name and extension.
How to restore an iPad without enough memory?
iPad restoration case solution.
How do I change the owner of my iPad?
Learn what to do if you plan to sell or gift your iPad away.
How do I get rid of iPhone verification failed screen?
Fix the issue in 5 steps.
How do I disable iPhone notifications on Instagram?
Do Instagram notifications get on your nerves? Learn what you can do.
How do I switch my AirPods between MacBook and iPhone?
Configure your AirPods in less than 5 minutes.
How to access the Сontrol Сenter when you’re inside an app on horizontal mode? (iPhone 12 for example)
Horizontal mode CC accessibility.
Can I buy AppleCare after damage occurs?
AppleCare usage with damaged device.
Can’t open iPhone backup in any backup extraction programs, how to fix this?
Open a backup on your Mac or PC.
I want to revert to an older software version on iPad Air?
A guide for setting some of the "old-school" OS version onto your Apple device.
How to Share Your Location Using Your iPhone?
A step-by-step guide to iPhone location sharing with ease.
How to unlock iPhone 13 Pro Max if it's not responding?
First-aid for your iPhone 13 Pro Max
My iPhone 12 can’t connect to the internet, what should I do?
Find out how to bring Internet back to your iPhone.
How do I reset emojis on my keyboard so it no longer shows the “frequently used” ones on the left?
Learn how to reset the emoji keyboard on iPhone and remove frequently used emojis. Step-by-step guide to restoring your emoji layout.
How to see your App Store purchase history?
View a list of items that you bought with your Apple ID.
Q: How do I turn off the camera shutter sound?
How to get rid of this issue in a few steps instruction
How do I disable that app bar at the bottom when switching apps?
How to turn Siri App Suggestions off?
How do I join the iPhone upgrade program?
Apple iPhone Upgrade Program in brief.
How do I turn off the feature where I just touch the screen to turn on my phone?
Tap to Wake functionality in short.
How do I change which Google account is being used in Safari?
Google and Safari synchro.
How do I block a number that called me?
It only takes 5 steps to block the annoying number.
How do I remove the music widget on the lock screen?
Music widget removal.
My new iPhone XR keeping reminding me to set up Apple Pay. How do I get rid of it?
Apple Pay reminder removal.
How do I cancel Apple Music?
There are two ways to can cancel your subscription. Choose the one you prefer the most.
How do I change the name of my Sim/eSim on my iPhone XS?
Some Sim management tips.
My iPhone screen is black and white – how do I get it back to color?
The black-and-white movies era is over:) Let's make sure your iPhone knows that too!
How do I transfer TV episodes from my iPad to Mac?
Image Capture is the answer :)
How do i remove the app drawer from the iMessage?
Remove the app drawer in 3 steps.
How do I get my iPhone to stop deleting my apps that I don’t use?
Turns out, it's not a bug, it's a feature!
How do I share a text message from one person with another?
3 steps to forward a message.
What does App Store Error 1009 mean?
Apple Store Error description.
Why do apps I've downloaded or purchased directly on my iPhone don't appear in iTunes?
Transfer your purchases easily.
How do I add/change the shipping address for Apple Pay?
Apple Wallet settings adjustment.
Q: How do I set up Touch ID?
Basic Touch ID set up.
I have "No Service" sign on my another line when I'm on call, why is that so?
Find out what is happening when you're on a call and see "No Service" mark on your other line.
How do I disable Face ID?
You can disable it temporarily or permanently.
How do I make purchases with Touch ID?
After setting up your Touch ID you can make purchases online.
How can I edit payment information on iPhone/Mac?
Use the tips when you see the "Invalid Payment Method" error.
Can't see my cellular plan, how can I fix it?
Carrier plan check.
How can I change my payment method on Mac?
Find the step-by-step instruction below.
How do I manage payment methods that my family members use?
Learn what can you do if your family member can't make a purchase.
How much mobile data am I using on my iOS device?
Mobile data usage check in a simple way.
How should I activate my iOS device?
Your first steps with iOS device.
How can I sign in to my new iPhone with my old Apple ID?
Sign in to a new iPhone in less than 5 minutes.
How can I set up Screen Time feature?
Learn about the benefits of Screen Time.
How can I use Touch ID along with Apple Pay service?
Apple Pay and Touch ID in brief.
How can I save my battery time and limit apps draining my cellular data as well?
Steps on how to disable Background App Refresh on your iPhone.
How to Record Screen on iPhone?
Learn how to make videos of what you are doing on your iDevice
How to Force Quit Apps on iPhone?
Force Quit is a simple fix to various minor glitches
How to Remove Camera from iPhone Lock Screen?
Learn how to make sure no unauthorized photos are taken with your iPhone!??♂️
How to Delete Individual Text Messages on your iPhone
Let's declutter your device!??
How to Restrict Cellular Data on iPhone?
Make sure your data is not overused
How to Delete Old Backups from iCloud on iPhone?
Instruction on how to delete old backups from iCloud?
How to Move Photos from Camera Roll to Album on iPhone?
This tutorial will help you organise pictures in albums
How to Remove a City from the World Clock on iPhone?
Clear up the World Clock List in just 2 steps
How to Delete Safari Reading List on iPhone?
Clear up space on your device by removing Safari Reading List
How to Add Favorites in Safari on iPhone?
Keep your favourite websites at hand!
How to Allow Untrusted Shortcuts on iPhone?
Edit the settings and start using the shortcuts right away!
How to Add Siri Shortcuts to iPhone Home Screen?
Get things done with Siri Shortcuts ✅
Q: How can I use my iPod with a speaker?
A guide for those who like their iPod music library and don't like earbuds
Q: I put music to iPod via iTunes, but some songs do not playback, although they were transferred successfully. What do I do?
We've got a couple of advice for you!
How to Schedule Text Messages on iPhone?
With this trick, you won't forget to send an important message
Q: How do I stop my iPod from skipping lossless files?
Let us show you how to fix the problem!
Q: Can anyone recommend a software to manage music on my iPod?
There are a few apps you can use for that purpose.
How to stop WhatsApp From Saving Photos to iPhone Camera Roll?
We'll show you how to make sure the media files do not pile up on your iPhone
How to Reset Apple ID Password on iPhone?
Forgot your password? No problem, we'll help you out!
"Error code 2010" - Invalid email address. What does it mean?
Instruction on what to do if "Error code 2010" - Invalid email address, is displayed.