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How to Fix Sign-in Issues on Softorino Apps

General Questions

How to Fix Sign-in Issues on Softorino Apps

Having trouble signing into your Softorino app? Whether you're experiencing repeated activation requests, login failures, or other sign-in issues, this guide will help you resolve them.

Updated 1 week ago

๐Ÿ” Common Sign-in Issues and Fixes

 

1. Sign-in Does Not Work โŒ

If you can't log into your Softorino account, try these steps:

  • Check Your Email ๐Ÿ“ง โ€“ Make sure you're entering the correct email address. Softorino doesn't store passwords, so no need to reset them.

  • Try a Different Browser or Device ๐ŸŒ โ€“ If signing in via a browser, switch to another one or use an incognito window.

  • Check for Typos ๐Ÿ”  โ€“ Autocorrect or saved credentials may insert incorrect details.


2. "Why Do I Have to Activate Every Time?" ๐Ÿ”„

If your Softorino app asks for activation every time you open it, follow these solutions:

  • Ensure Stable Internet ๐Ÿ“ถ โ€“ A poor or unstable internet connection can prevent the app from remembering your activation.

  • Check Your License Usage ๐Ÿ“‹ โ€“ Your license might be in use on multiple devices. You can manage activations from your Softorino account.

  • Reinstall the App ๐Ÿ”„ โ€“ Sometimes, a fresh installation resolves activation issues.


3. "Failed Sign-in WALTR PRO" ๐Ÿšง

If you can't sign into WALTR PRO:

  • Restart Your Device ๐Ÿ”„ โ€“ A simple restart can clear temporary issues.

  • Disable VPN or Proxy ๐Ÿšซ โ€“ Some VPNs or proxies can block authentication servers.

  • Check Firewall & Antivirus Settings ๐Ÿ”ฅ โ€“ Overprotective security software may interfere with the login process. Try whitelisting WALTR PRO.


๐Ÿ”Ž Additional Troubleshooting Steps

  • Try Signing In on Another Device ๐Ÿ“ฑ โ€“ If possible, attempt to log in from a different computer or smartphone.

  • Check Softorino Server Status ๐ŸŒ โ€“ Visit the Softorino website to see if there are ongoing service disruptions.

  • Contact Softorino Support ๐Ÿ’ฌ โ€“ If none of the above solutions work, reach out to Softorino Support with details of your issue.


โ“ FAQs

Why am I getting an "Invalid Email" error? ๐Ÿค”

Make sure you're entering the correct email associated with your Softorino account. If unsure, try signing in again carefully.

Why doesnโ€™t Softorino store passwords? ๐Ÿ”

For security reasons, Softorino does not store user passwords. Instead, when you enter your email, a sign-in link is sent to your inbox for authentication.

Can I use my Softorino license on multiple devices? ๐Ÿ’ป๐Ÿ“ฒ

Yes, but there may be a limit. If you've reached it, deactivate a device from your account settings before signing in on a new one.

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